Although VoIP telephone technology is not recent, in recent years the system has been used by entrepreneurs as a way to reduce telephony costs and qualify processes.

If your company seeks cost reduction and gives value to competitive differentials capable of guaranteeing survival in the medium term, you cannot ignore the advantages of the VoIP phone sold by VOIP providers Los Angeles. In this article, you will understand how the system works and learn about applications for small businesses. You will also realize to what extent technology can be useful in the business branch.


VoIP phone allows Internet connections

As simple as the name suggests, the VoIP (Voice over Internet Protocol) telephone consists of using the Internet access to make connections, without having to resort to telephone lines.

If you know Skype, the free Microsoft program that is among the most popular in the segment, you should already be familiar with the operation of VoIP technology: it is just having access to the Internet to make video and audio calls to anywhere in the world. It has no cost when the call is between computers or electronic devices (Skype-Skype), and has reduced rates when a telephone line (Skype-telephone) is needed.

Free tools such as Skype solve the problem of those who wish to maintain contact with family or friends, but perhaps it is not the solution for small and medium-sized businesses, in which the volume of calls is greater. In general, entrepreneurs also demand more quality in the connection, which leads to the choice of paid and more reliable systems.


Flexibility and integration are some of the advantages of VoIP Telephony for small and medium entrepreneurs. The cost reduction in telephony can reach 50%

Not because your company is going to hire a payment service specialized in IP telephony, this system will no longer be financially advantageous. When the costs of VoIP telephone connections are compared to those of the conventional telephone, the difference can be 50%. Cost reduction will depend on the quality of Internet access and the equipment contracted by the company.

The companies that obtain the greatest cost reduction are those that operate with several locations, at a national or international level. The VoIP system can be configured so that all internal connections are free, saving hundreds or even thousands of dollars in telephone connections.

Science tends to agree with this expectation. In 2006, the International Data Corporation (IDC) released a study entitled “VoIP: Ensuring Competitive Advantage.” The estimated cost reduction in that year was already high: according to the IDC, adopting the VoIP system would save 30% on telephone expenses, on average.

Pros and cons of VoIP phone

As you saw, the main advantage of the VoIP phone is related to the economy of resources. To survive in a competitive market and guarantee the profit of your business, it is necessary to be attentive to all expenses and seek to reduce them to the maximum.

But this is not the only advantage. Because of the agility, flexibility and integration between the systems, Broomhall recommends the VoIP phone for all companies.

The system allows small businesses to act in a much larger business context, and for large entrepreneurs to have a completely flexible workforce. All types of companies should consider the VoIP system, either to have flexible telephony or to replace obsolete equipment.

The only disadvantage he points out is not exactly a negative point.  VoIP telephony makes use of the data network and therefore, who does not have a good Internet connection, can have a bad experience.

VoIP system growth is a trend

Improving infrastructure and expanding Internet access will substantially increase the popularity of the VoIP system. It is highly probable that, in the near future, the user will stop paying for telephone connections: the cost will be restricted to the use of the data network.